Bartender Handbook Quiz

 


There are 30 questions. You must achieve a 90% or higher and will have 3 attempts to do so. Good luck!

Name
Email
Employee Number
1. 
When should you arrive for your shift?

2. 
What does our small plates style of dining encourage? (Select all that apply)

3. 
What table is being identified in the schematic above?

4. 
Whose responsibility is it to breakdown and dispose of the boxes from liquor/wine/beer deliveries?

5. 
If you notice that the floor is slippery, what's the first thing you should do?

6. 
Which of the following Steps of Service is step 7?

7. 
Which staff members are allowed behind the bars at all times?

8. 
What steps should you take if a guest is unhappy with a dish or cocktail? (Select all that apply)

9. 
When should plates be delivered to the table?

10. 
Why do we offer specials and features? (Select all that apply)

11. 
Where can I find posted Level announcements concerning daily operations and other important information?

12. 
What color shoes are you required to wear on a shift?

13. 
What does the name "Level" reference?

14. 
Who is the most neglected guest in the restaurant?

15. 
Who is responsible for covering my shift if I am unable to cover it?

16. 
Which of these areas needs to be cleaned/sanitized on Tuesdays?

17. 
What table is being identified in the schematic above?

18. 
Who is responsible for ensuring side work is complete, and if it is not must finish it?

19. 
What is your role in Alcohol Awareness? (Select all that apply)

20. 
What verbiage below must be a part of your greeting? (Select all that apply)

21. 
How many Steps of Service are there?

22. 
How far in advance do time-off requests need to be submitted on 7Shifts?

23. 
Which of the options below identifies the circled stool and tables?

24. 
When may you use your cell phone during a shift?

25. 
Which of the following Steps of Service is step 3?

26. 
How should you handle "The Aggressive Guest"? (Select all that apply)

27. 
Where can you go to access your tax documents?

28. 
How long should it take you to greet new guests at the bar according to the Steps of Service?

29. 
If a person that's in a group asks you for another cocktail, what is the first thing you should do?

30. 
What should a guest have in front of them to show other staff members that they have been greeted?

  
Level – A Small Plates Lounge
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