Server Handbook Quiz

 


There are 30 questions. You must achieve a 90% or higher and will have 3 attempts to do so. Good luck!

Name
Email
Employee Number
1. 
When should plates be delivered to the table?
2. 
Where can you go to access your tax documents?
3. 
How far in advance do time-off requests need to be submitted on 7Shifts?
4. 
What steps should you take if a guest is unhappy with a dish or cocktail? (Select all that apply)
5. 
Who is the most neglected guest in the restaurant?
6. 
What does our small plates style of dining encourage? (Select all that apply)
7. 
Who is responsible for covering my shift if I am unable to cover it?
8. 
When may you use your cell phone during a shift?
9. 
Which of these areas needs to be cleaned/sanitized on Tuesdays?
10. 
What table is being identified in the schematic above?
11. 
How many Steps of Service are there?
12. 
Which of the following Steps of Service is step 3?
13. 
Who is responsible for ensuring side work is complete, and if it is not must finish it?
14. 
What color shoes are you required to wear on a shift?
15. 
Which of the options below identifies the circled stool and tables?
16. 
How long should it take you to greet new guests in your section according to the Steps of Service?
17. 
What table is being identified in the schematic above?
18. 
Which of the following Steps of Service is step 7?
19. 
If a person asks you for another cocktail at a table, what is the first thing you should do?
20. 
If you notice that the floor is slippery, what's the first thing you should do?
21. 
Which of these are possible causes of food borne illnesses?
22. 
How should you handle "The Aggressive Guest"? (Select all that apply)
23. 
What should a guest have at their table to show other servers they have been greeted?
24. 
When should you arrive for your shift?
25. 
What does the name "Level" reference?
26. 
Which of the below must be a part of your greeting? (Select all that apply)
27. 
What is your role in Alcohol Awareness? (Select all that apply)
28. 
Why do we offer specials and features? (Select all that apply)
29. 
Where can I find posted Level announcements concerning daily operations and other important information?
30. 
Which staff members are allowed behind the bars at all times?
  
Level – A Small Plates Lounge
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