1.
What is your role in Alcohol Awareness? (Select all that apply)
2.
Which of these areas needs to be cleaned/sanitized on Tuesdays?
3.
How should you handle "The Aggressive Guest"? (Select all that apply)
4.
When should you arrive for your shift?
5.
Which of the below must be a part of your greeting? (Select all that apply)
6.
What should a guest have at their table to show other servers they have been greeted?
7.
Where can I find posted Level announcements concerning daily operations and other important information?
8.
Who is responsible for covering my shift if I am unable to cover it?
9.
What day of the week should the juicer/auger and the surrounding area be cleaned?
10.
Who is responsible for ensuring side work is complete, and if it is not must finish it?
11.
How many Steps of Service are there?
12.
How far in advance do time-off requests need to be submitted on 7Shifts?
13.
When may you use your cell phone during a shift?
14.
If you notice that the floor is slippery, what's the first thing you should do?
15.
What steps should you take if a guest is unhappy with a dish or cocktail? (Select all that apply)
16.
What does our small plates style of dining encourage? (Select all that apply)
17.
If a person asks you for another cocktail at a table, what is the first thing you should do?
18.
Why do we offer specials and features? (Select all that apply)
19.
Where can you go to access your tax documents?
20.
What does the name "Level" reference?
21.
What color shoes are you required to wear on a shift?
22.
Which staff members are allowed behind the bars at all times?
23.
Which of the following Steps of Service is step 3?
24.
Who is the most neglected guest in the restaurant?
25.
When should plates be delivered to the table?
26.
Which of these are possible causes of food borne illnesses?
27.
What table is being identified in the schematic above?
28.
How long should it take you to greet new guests in your section according to the Steps of Service?
29.
Which of the following Steps of Service is step 7?
30.
What tables are being identified in the schematic above?
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